Help
What people ask us most about Tacuri AI, its Chrome extension and your account. If you can't find your answer, write to us.
Your account
How do I sign in?
At tacuri.ai/entrar, with your email (you'll get a code) or with Google. The desktop app and the Chrome extension take you to that same page the first time.
Where can I see my sessions and my model balance?
In Your account: the sessions open on each device (you can close them), what's left of your included models and what you spent in the last 30 days.
Are my chats saved in the cloud?
Hobby chats are: they're saved to your account and you see them on all your devices, at chat.tacuri.ai and in the Chrome extension, free up to 500 MB. A project's chats stay on your computer.
The Chrome extension
What does it do?
It's Tacuri AI in the browser's side panel: it reads the page you have open, summarizes it, searches, browses, clicks, types and fills in forms when you ask it to.
Why does it ask for permission on each site?
So that it never reads or touches a page without you knowing. You can allow it just this once or always; the sites you always allow are in the extension's settings, under Permissions, where you can remove them. With the ⏩ button in the box it acts without asking.
Can it type my passwords or buy things for me?
It doesn't type passwords, cards or ID documents: you do that. Before buying, sending a message, posting or deleting something, it asks you to confirm in the chat.
Chrome says an extension “is debugging this browser”
That's normal while Tacuri works in a tab: it's how it clicks and types the way a person would, which many pages require. The notice goes away when it finishes.
It can't read a page
Browser pages (chrome://), the Chrome Web Store and other extensions are protected by Chrome: no extension can read them. On other pages, check that you didn't say No to that site's permission.
Does it keep working if I close the panel?
Yes. It lets you know when it finishes or needs your permission; click the notification and the panel opens.
How do shortcuts work?
In the extension's settings, under Shortcuts, you save an instruction with a name and use it by typing /name in the chat. You can make it run on its own every 15 minutes, every hour, every day or every week, while Chrome is open.
The desktop app
Where do I download it?
On the home page, for Windows, macOS and Linux.
Can I use my own OpenAI, Anthropic or other keys?
Yes, in the desktop app, in Settings. They're stored encrypted on your computer and what you write goes straight to that provider. You can also use the models included in your account.
Your data
What we store and why is in the privacy policy (in Spanish). To download or delete your data, or your whole account, see Delete your data.
Write to us
Tell us what's happening and we'll reply to the email you enter.
Or write to tacurimateo28@gmail.com.